Thank you for shopping with SUHYN. We are committed to delivering your order safely and on time.
Order Processing
- Orders are processed within 1–2 business days after successful payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next working day.
- Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email.
Shipping Charges
| Location | Shipping Charge |
|---|---|
| Tamil Nadu | ₹39 |
| South India | ₹59 |
| Rest of India | ₹69 |
| North India & Remote Areas | ₹89 |
Shipping charges may vary during special offers or promotional campaigns.
Estimated Delivery Time
| Location | Delivery Time |
|---|---|
| Tamil Nadu | 1–3 Business Days |
| South India | 2–4 Business Days |
| Rest of India | 3–5 Business Days |
| North India & Remote Areas | 5–7 Business Days |
Delivery timelines are estimates and may vary due to courier operations, weather conditions, public holidays, or other unforeseen circumstances.
Order Tracking
Once your order is dispatched, you will receive tracking information through your registered mobile number or email address.
You can track your shipment using the courier partner's tracking portal.
Delayed Deliveries
While we strive for timely delivery, delays may occasionally occur due to:
- Courier service disruptions
- Weather conditions
- Public holidays
- Remote delivery locations
- Incorrect shipping information provided by the customer
SUHYN is not responsible for delays caused by third-party courier services.
Incorrect Address
Customers are responsible for providing accurate shipping information.
If an incorrect or incomplete address is provided:
- Delivery delays may occur.
- Additional shipping charges may apply for re-delivery.
- Orders returned due to incorrect addresses may require additional shipping fees for re-shipment.
Damaged or Missing Packages
If you receive:
- A damaged package
- An incorrect product
- A missing item
Please contact us within 48 hours of delivery with clear photos of the package and product.
Our team will review the issue and provide an appropriate resolution.
Non-Delivery
If tracking shows delivered but you have not received the package:
- Contact us within 48 hours of the delivery status update.
- We will coordinate with the courier partner for investigation.
International Shipping
Currently, SUHYN ships only within India.
For bulk orders or international inquiries, please contact our support team.
Contact Us
For shipping-related questions, order tracking assistance, or delivery concerns, please contact our customer support team through our website or official communication channels.
SUHYN – Delivering beautiful mehendi experiences across India. ✨