At SUHYN, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
1. Information We Collect
When you place an order or interact with our website, we may collect:
Personal Information
- Name
- Phone Number
- Email Address
- Shipping Address
- Billing Address
- Payment Details (processed securely through payment providers)
Technical Information
- IP Address
- Browser Type
- Device Information
- Website Usage Data
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Provide customer support
- Send order confirmations and updates
- Improve our products and services
- Prevent fraudulent transactions
- Communicate promotional offers (only when permitted)
3. Payment Security
We do not store your debit card, credit card, UPI, or banking details on our servers.
All payments are securely processed through trusted third-party payment gateways.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
Your information may be shared only with:
- Shipping and courier partners
- Payment gateway providers
- Legal authorities when required by law
5. Cookies
Our website may use cookies to:
- Improve user experience
- Remember preferences
- Analyze website traffic
- Enhance website performance
You may disable cookies through your browser settings.
6. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
However, no internet transmission is completely secure, and we cannot guarantee absolute security.
7. Marketing Communications
If you subscribe to our newsletter or promotional updates, we may send:
- Product updates
- Offers and discounts
- New collection announcements
You may unsubscribe at any time.
8. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those external websites.
9. Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
10. Your Rights
You may request to:
- Access your personal data
- Correct inaccurate information
- Delete your personal information
- Opt out of marketing communications
To make such requests, please contact us through our customer support channels.
11. Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with the revised update date.
12. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our official website or customer support channels.
At SUHYN, your trust matters. We are committed to protecting your privacy while providing a safe and seamless shopping experience.
